APA   Click to copy
Nyagadza, B., Mazuruse, G., Muposhi, A., Chuchu, T., Makoni, T., & Kusotera, B. (2022). Emotions’ influence on customers’ e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances. Social Sciences &Amp; Humanities Open, 6(2022), 1–14. https://doi.org/10.1016/j.ssaho.2022.100292

Chicago/Turabian   Click to copy
Nyagadza, Brighton, Gideon Mazuruse, Asphat Muposhi, Tinashe Chuchu, Tendai Makoni, and Brain Kusotera. “Emotions’ Influence on Customers’ e-Banking Satisfaction Evaluation in e-Service Failure and e-Service Recovery Circumstances.” Social Sciences & Humanities Open 6, no. 2022 (2022): 1–14.

MLA   Click to copy
Nyagadza, Brighton, et al. “Emotions’ Influence on Customers’ e-Banking Satisfaction Evaluation in e-Service Failure and e-Service Recovery Circumstances.” Social Sciences &Amp; Humanities Open, vol. 6, no. 2022, 2022, pp. 1–14, doi:10.1016/j.ssaho.2022.100292.

@article{brighton2022a,
  title = {Emotions’ influence on customers’ e-banking satisfaction evaluation in e-service failure and e-service recovery circumstances},
  year = {2022},
  issue = {2022},
  journal = {Social Sciences & Humanities Open},
  pages = {1-14},
  volume = {6},
  doi = {10.1016/j.ssaho.2022.100292},
  author = {Nyagadza, Brighton and Mazuruse, Gideon and Muposhi, Asphat and Chuchu, Tinashe and Makoni, Tendai and Kusotera, Brain}
}